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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amanda T

Amanda T

September 26, 2024

2  out of  5
rating by Amanda T
"The were kinda rude... My credit card dint work one time, so autopay got turned off. I got a notification....two months late, I got a DMV fee because I didn't have insurance, The whole feeling felt weird and rude"
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Carmen Martínez

August 15, 2024

1  out of  5
rating by Carmen Martínez
"Es pésimo nos dieron una cobertura q no era de nuestro vehículo y ahora tenemos q pagar al dmd por el vin Numbers del vehículo no era el mío y ustedes no quieren pagar esa multa"
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Celina K.

July 9, 2024

5  out of  5
rating by Celina K.
"Always there when you need them!"
We responded:
"Thank you for the review Celina! we appreciate your business and are always happy to assist with any of your insurance needs."
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Tanisha Horn

June 22, 2024

5  out of  5
rating by Tanisha Horn
"I’m pleased with becoming a member of State Farm Insurance. It was a pleasure working with Tesiny at State Farm Insurance, She was very pleasant, helpful, and informative. She made my experience comfortable and hassle free. Thank you State Farm Insurance for making my experience a great one and helping me to get my Insurance started. Look forward to working with you for my insurance needs."
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Noah Brunelle

June 21, 2024

1  out of  5
rating by Noah Brunelle
"Quoted me 610 dollars a month for a 95 jeep Cherokee that I paid 600 dollars for. AFTER telling me I would pay no more than 180 a month. After calling to confirm this insurance plan I was told there's a high chance they cannot insure my vehicle because there was a breach in insurance. The previous owner had insurance, and I'm trying to register it so where is my breach. After getting past that the lady over the phone explained it would be more than triple the original coverage and that her hands were tied. Thank you for explaining yourself, and in the words of the operator for this location. "We are not in a place to be competitive" I recommend you take yourself elsewhere. I got screwed and they wouldn't budge an inch. Thank you for the very last second change in insurance pricing and thank you for allowing me the experience to not come back, and to share with customers. and I quote, "we are not in a place to be competitive". Let them take your money🥶"
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Diana Smith

June 6, 2024

5  out of  5
rating by Diana Smith
"Stephanie made the process of adding a vehicle to my account easy. Very personable. The whole transaction was quick and efficient."
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Jaime Mckeage

June 1, 2024

5  out of  5
rating by Jaime Mckeage
"I highly recommend going through state farm in New london. Great customer services. They take great care of there customers. So happy I switched from progressive to state farm. They will accommodate all your insurance needs"
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Subscribed Mail

February 26, 2024

5  out of  5
rating by Subscribed Mail
"Always returns my calls with in a day."
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James Kirchmyer

February 14, 2024

5  out of  5
rating by James Kirchmyer
"As usual, Miko provided clear information and quick results in a warm, friendly and efficient manner. He is a credit to the State Farm brand!"
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Janine Parisi

February 6, 2024

5  out of  5
rating by Janine Parisi
"Always helpful and courteous on the phone."
We responded:
"Thank you Janine, we are always happy to help and appreciate the review!"
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cmcorroon

November 20, 2023

5  out of  5
rating by cmcorroon
"I needed insurance immediately for a vehicle this morning and Nikko was fantastic!"
We responded:
"Thank you! So glad we could help."
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John H

October 25, 2023

5  out of  5
rating by John H
"I had quite a few policy changes to get staightened out and Autumn provided stellar service. Many of the changes that were being made required quick turnaround which were always performed with a friendly response! Thanks again."
We responded:
"Thank you John, we really appreciate the feedback and are happy to hear you had a good experience."
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Ryan Van Lew

August 3, 2023

5  out of  5
rating by Ryan Van Lew
"Kat was able to help me, despite me not having the things I should have and not knowing the things I should have. Excellent service!"
We responded:
"Thanks Ryan, so glad we were able to help!"
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Barbara Crocker

July 26, 2023

1  out of  5
rating by Barbara Crocker
"Worst insurance agency I have ever dealt with. I’d give no stars if I could. This woman was happy to take my money, but refused to speak with me about the policy. I will be cancelling asap."
We responded:
"So sorry were unable to do more for you Barbara, I tried reaching out to discuss further and am happy to go over this with you by phone anytime. "
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Elliana

July 24, 2023

5  out of  5
rating by Elliana
"Miko Breski, Thank you very much for your efficient service beyond my expectation! This is my first wonderful experience from your State Farm."
We responded:
"Thank you for the kind words Elliana!"
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stephanie griffith

July 22, 2023

5  out of  5
rating by stephanie griffith
"I've been with state farm for a few years when I bought my car they Switch me to Liberty Mutual. And after the price is increasing way more than normal. I decided to switch back to State Farm. Anytime I have an issue They help me To their best ability"
We responded:
"We are excited to welcome you back Stephanie!"
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karen Gumpel

July 5, 2023

5  out of  5
rating by karen Gumpel
"I have always had the most excellent experience dealing with New London State Farm!"
We responded:
"Thank you Karen, we have enjoyed working with you!"
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kieran day

June 28, 2023

5  out of  5
rating by kieran day
"The entire office staff rallied to help us insure multiple vehicles while we were in another state. They went above and beyond, emailing data to multiple vendors. We wouldn’t have been able to finalize anything without them. Special call out to Twylah and Miko!"
We responded:
"Thanks Kieran, we really appreciate it!"
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Dawn Michaud

June 13, 2023

5  out of  5
rating by Dawn Michaud
"Hello I spoke with one of your associates at the New London office in Connecticut. Her name was Autumn, she was knowledgeable of everything. She answered all my questions and even things I forgot ask. It was one of the most pleasant experiences I've had with an agency in a while. Saying that everyone in the New London office is super. Regards, Dawn Michaud"
We responded:
"Thank you so much Dawn, Autumn is an amazing addition to our team, I will be sure to share. We really appreciate your business!"
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Alyssa Hirschfeld

June 2, 2023

5  out of  5
rating by Alyssa Hirschfeld
"Best insurance company ever"
We responded:
"Thanks Jenn, we really appreciate your business!"
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John Breslin

May 24, 2023

5  out of  5
rating by John Breslin
"Always excellent service."
We responded:
"Thanks John, we appreciate your business!"
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Willie Burrell

February 9, 2023

5  out of  5
rating by Willie Burrell
"Rosa excellent and very helpful and pleasant to communicate with attentive to situations. An asset to your company"
We responded:
"Thanks Willie, I am happy to hear you had a great experience with your insurance. Thank you for your business."
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Nancy Hunter

February 6, 2023

5  out of  5
rating by Nancy Hunter
"I called and spoke with Miko regarding transfering my auto insurance due to the purchase of a new vehicle. As usual he was awesome! Extremely helpful. He took care of notifying the dealer with the binder and insurance cards. I appreciate that everyone is always so pleasant and helpful! Couldn't ask for a better insurance agent!"
We responded:
"Thank you, Nancy! We really appreciate your doing business with State Farm and I am so happy to hear you have had a great experience with my team."
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tito colon

February 3, 2023

5  out of  5
rating by tito colon
"Buen servicio y muy amable! Y hablan español lo reccomiendo este seguro muy bueno"
We responded:
"Muchas gracias Domingo por sus comentarios. Apreciamos su negocio y que sea parte de State farm. Me alegro que tuvo una lida experiencia."
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Samuel Andramuño

February 3, 2023

5  out of  5
rating by Samuel Andramuño
"Excelente,buena Agencia de confianza y satisfacción,recomendado..."
We responded:
"Muchas gracias Samuel por sus comentarios. Apreciamos su negocio y que sea parte de State farm. Me alegro que tuvo una lida experiencia."